At Kaijielaisi Electric Bicycle Factory, we are committed to protecting the privacy of our customers and website visitors, especially those residing in European and North American countries. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information in accordance with applicable data protection laws, including the General Data Protection Regulation (GDPR) in Europe and relevant privacy laws in North America.

  1. Collection of Personal Information

We may collect personal information from you when you voluntarily provide it to us, such as when you:

Purchase products from our website or through other channels.
Subscribe to our newsletters or marketing communications.
Contact us with inquiries or feedback.
Participate in surveys, contests, or promotions.
The personal information we collect may include your name, email address, postal address, phone number, payment information (for purchases), and any other information you choose to provide.

  1. Use of Personal Information

We use your personal information for the following purposes:

To fulfill your orders and provide the products and services you request.
To communicate with you regarding your orders, inquiries, and other matters related to our products and services.
To send you marketing communications, including newsletters, promotional emails, and other information about our products and services, if you have consented to receive them.
To improve our website and enhance your user experience.
To analyze your use of our website and services for statistical and marketing purposes.
To comply with legal obligations and respond to government requests.

  1. Disclosure of Personal Information

We may disclose your personal information to third parties in the following circumstances:

To service providers who assist us in operating our website, processing payments, and fulfilling orders.
To comply with legal obligations, including responding to government requests or court orders.
In the event of a merger, acquisition, or sale of all or a portion of our assets, your personal information may be transferred to the acquiring entity.
We do not sell or rent your personal information to third parties for their own marketing purposes.

  1. Security of Personal Information

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or method of electronic storage is 100% secure, and we cannot guarantee the absolute security of your personal information.

  1. Your Rights

Depending on your location, you may have certain rights regarding your personal information, including:

The right to access, correct, or delete your personal information.
The right to restrict or object to certain types of processing of your personal information.
The right to data portability, allowing you to obtain and reuse your personal information for your own purposes.
The right to withdraw your consent to the processing of your personal information at any time, where applicable.
If you wish to exercise any of these rights, please contact us using the information provided below.

  1. Cookies and Similar Technologies

We may use cookies and similar technologies to collect information about your use of our website, including your browsing history and preferences. This helps us improve our website and enhance your user experience. You can adjust your browser settings to refuse or delete cookies, but this may affect the functionality of our website.

  1. Changes to Privacy Policy

We reserve the right to modify or update this Privacy Policy at any time. We will notify you of any significant changes by posting a notice on our website or by contacting you directly, if necessary. It is your responsibility to review this Privacy Policy periodically for changes.

  1. Contact Us

If you have any questions or concerns about this Privacy Policy or our handling of your personal information, please contact us at email address:kaijielaisi@hotmail.com or phone number:+86 18819712492.